Shipping

You will receive an email confirmation when your package has shipped.

USA Delivery

Please allow up to 4 business days for your order to process. Below are the estimated delivery times after your order has been shipped. Orders are shipped via the United States Postal Service, UPS, or Fedex.

USPS First Class – 4-7 business days
USPS Priority Mail – 1-3 business days

Canada Delivery

Please allow up to 4 business days for your order to process. Below are the estimated delivery times after your order has been shipped. Orders are shipped via the United States Postal Service and will arrive to Canada Post.

USPS Priority Mail International – 6-10 business days

International Delivery

Please allow up to 4 business days for your order to process. Below are the estimated delivery times after your order has been shipped. Orders are shipped via the United States Postal Service and will arrive to your local post office.

USPS Priority Mail International– 10-15 business days

*Please note that select countries do offer tracking for First Class International packages. Please see our Tracking Your Order section for more information.

International customers: Packages to International destinations may take 8-10 weeks to arrive due to customs delays in your country, especially in Slow to Ship countries. Please allow the full 8-10 weeks for your package to arrive. We are not responsible for any delays caused by customs.

Customs Fees

Vapex and its sellers cannot lower the value of a package or mark the package as a gift. Any import fees applied to the package are the responsibility of the customer. The customer must pay the fees to retrieve the package from their post office. If the package is not retrieved, the package will be returned to our offices and the customer will be notified as soon as the package is received. For questions regarding import taxes or fees, we recommend contacting your country’s customs office or local post office.

Slow to Ship Countries (8-10 weeks)

Middle East (Especially UAE and Saudi Arabia)
India
Pakistan
Germany
Netherlands
Italy
Brazil
Russia

Shipping Costs

The shipping cost depends on the destination and the total weight of the package. The cost of shipping can be calculated by adding the items to your shopping cart and then selecting your shipping destination and view the selection of shipping methods and the cost of shipping for each method.

Tracking Your Order

All USA orders will be provided with a tracking number. For international orders, USPS Priority International and USPS Express International mail will provide a tracking number.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that she or he enters the address correctly. Please ensure the address you are entering is complete and accurate, as we cannot be held responsible for packages shipped with insufficient or undeliverable addresses.

If your order has already shipped, we cannot modify the address. If your package is undeliverable, you will be notified as soon as the package is returned to our office.

Shipping to a Hotel

When shipping to a hotel, we recommend that you check with the hotel you are staying with to see if they accept guest packages. Please include the hotel name in the shipping address to ensure delivery.